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Refund Policy

A legal disclaimer

Refund Policy At Jilanis Monroe LLC, customer satisfaction is important to us. We handle each refund request on a case-by-case basis depending on the service type. Service-Based Refunds: Because our services involve time, documentation, and administrative work, refunds may only be provided if work has not yet begun. Non-Refundable Services: Once a service has been started (such as document preparation, filing, or consultation), it becomes non-refundable. Digital Products: Digital templates, forms, or downloadable materials are final sale and non-refundable once accessed or downloaded. Rescheduling or Cancellations: Clients may reschedule appointments with at least 24 hours’ notice. Missed or same-day cancellations may result in a fee. Contact for Refund Requests:

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Email: JilanisMonroeLLC@gmail.com

Phone: 484-681-3132

Address: 2041 Lawfer Ave, Allentown, PA 18104

We will review your request and respond within 3–5 business days. *These templates are provided for general informational purposes and should be reviewed or customized for your business compliance needs.*

OFFICE HOURS

Mondays & Wednesdays: 11:00AM-6:00PM

Tuesdays & Thursdays: 9:00AM-5:00PM

Fridays: 9:00AM-12:00PM
(Appointments after 12 must call to schedule.

Saturday: Must Call for appointments. 

Sunday: CLOSED

OFFICE HOURS & DETAILS

                   Office Address:

                 2041 Lawfer Ave,

              Allentown, PA 18104

                 (NO WALK INS)

 

                   Office Number:

                  (484) 681-3132

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  Email: JilanisMonroeLLC@Gmail.com

Payment Plans for Select Services

 

  • To better accommodate our clients, we offer flexible payment plans for select services. These plans are designed to make our offerings more accessible while maintaining transparency and ease of payment.

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EligibilityPayment

  • Plans are available for specific services and are subject to a minimum service amount. Please inquire with our team to determine eligibility.

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Structure

  • Payment Plans are typically structured over [insert number] months, with equal installment amounts.

  • Payments are scheduled on a [monthly/bi-weekly] basis and can be set up for automatic billing.

  • An initial deposit may be required at the time of service agreement.

 

Terms

  • A nominal administrative fee may apply, depending on the plan selected.

  • Missed or late payments may incur additional charges or result in suspension of services until the account is current.

  • All payment plan agreements must be signed prior to the start of services.

Privacy Policy

Accessibility Statement

Terms & Conditions

Refund Policy

 

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